Data privacy

Declaration on data protection:

Thank you for visiting our website and your interest in our house. The input of personal data for the use of our extended offers is completely voluntary. We take the protection of your data during collection, processing and use in accordance with the statutory provisions very seriously.

Personal data can be collected on different occasions:

Hotel activities:

Booking a room

Check in and pay

Eat and drink in our bar or restaurant during your stay

Inquiries, Complaints or Disputes

Transmission of data by third parties to us:
Tour operators, travel agencies, reservation systems and others

Internet activities: 
Online forms such as contact, booking or reservation request, social media pages, network login facilities such as Facebook login.

We collect your personal data for the following purposes:

Answering your questions through the contact form and non-binding booking request.
Organization of room reservations and reservation requests: 
  Creation and storage of legally required documents in compliance with accounting principles. 

Management of your stay at the hotel:   
  tracking your use of services (telephone, restaurant, bar, etc.) 
  Management of access to the rooms 
  Internal management and handling of the list of guests with non-respect of the hotel contract, non-compliance with security rules, theft, damage, vandalism or payment problems. 
  Taking into account the right to object 
  Claims/Complaints Handling 


Access to your Personal Data by third parties: 

In order to offer you the best service, we may share your data within our company and, for example, grant access to the authorized personnel or groups listed below: 

employees of the hotel 
  reservation staff 
  IT departments 
  medical services, if applicable 
  Legal Advice Services, if applicable 

with service providers and partners:   
  For the purposes of providing services to you and improving your stay, your personal data may be sent to third parties, such as: 

external serviceprovider:   
  IT subcontractors, banks, credit card issuers, external legal advisers, mail carriers, printing services 

Local authorities:   
  We may also be required to send your data and details to local authorities where required to do so by law or as part of an investigation and local regulations. 

data security 

Hotel Seelust takes appropriate technical and organizational measures in accordance with the relevant legal provisions to protect your personal data against unlawful or unintentional destruction, alteration, loss and unauthorized access or disclosure. To this end, we have implemented technical measures (firewalls, etc.) as well as organizational measures (user ID/password systems, physical protection measures, etc.). 

Log files 

As soon as your browser contacts the server on which this website is hosted, the following information is passed to the server: 

Type and version of your browser 
  your operating system 
  Referrer URL (the address from which you came to this page) 
  time of request 
  Log file information is used to ensure error-free provision of the website. Other data can be used to analyze your user behavior. 


Use of cookies 

Hotel Seelust uses cookies to make your website experience comfortable. You can object to the use when entering the site and reject the use of cookies. Consent is required for the full functionality of our website. 

What are cookies? 
Cookies and similar tracers are data packets that are used to exchange status information between servers and a user's browser. 

Status information is for example session ID, language, expiry date, response field or other types of information.

Cookies contain status information during their lifetime, which is used when a browser accesses multiple pages on a website or when the browser returns to that website at a later time.

There are different types of cookies:
Session cookies, which are deleted as soon as you close the browser or leave the website
Persistent cookies, which stay on your device until their expiry date or until you delete them in your browser

Social networks

Social networks are sometimes able to identify you using buttons, even if you did not click the buttons. This type of button may allow the social network in question to follow your surfing behavior on our website, since your account of the social network in question is activated on your device at the same time that you are on our website.

We recommend that you read the policies of the relevant social networks to learn how they use the data collected about your surfing behavior, in particular with regard to advertising. Within the framework of these guidelines, you must be allowed to set personal preferences, in particular by configuring your user account on each of these social networks.

Use of YouTube

We use the provider YouTube to embed videos. However, like most websites, YouTube uses cookies to collect information about visitors to its website. YouTube uses these, among other things, to collect video statistics, to prevent fraud and to improve user-friendliness. This also leads to a connection to the Google DoubleClick network. If you start the video, this could trigger further data processing operations. We have no influence on that. You can find more information about data protection at YouTube in their data protection declaration at: http://www.youtube.com/t/privacy_at_youtube
S
torage of data

We retain your personal data only for the period necessary for the purposes described in this charter or as required by relevant laws.

Accessing and Modifying Your Data

You have the right to information about what personal data we have stored about you. You have the right to have your recorded personal data changed and deleted, subject to the relevant statutory provisions.

You can exercise your right to object by writing to the address below.

Please contact us directly to assert your rights. You can send an email to info@hotel-seelust-duhnen.de or write to the address below:

Hotel Seelust
Datenschutzbeauftragter
Cuxhavener Strasse 65-67
D-27476 Cuxhaven

Germany

For confidentiality and personal data protection purposes, we need to identify you so that we can process your request. You will then be asked to enclose a copy of an official identification document, such as a driver's license or ID card, with your application.

If your personal data is inaccurate, incomplete or out of date, you should send the relevant changes or additions to the address given above.

All requests will be responded to as quickly as possible and in accordance with applicable law.

You can exercise your rights in relation to personal data that is stored and processed after a stay with us. To do this, you must contact us directly.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator, our site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
U
pdates

We are free to change this data protection declaration at any time within the statutory provisions.